FAQ

I use Dual Audio recording but I can only hear one audio channel
WM Capture installs an MPEG-2 audio codec capable of playing videos with multiple audio channels. Windows Media Player is the only player we know which ca...
Sat, 1 Aug, 2015 at 9:57 AM
I get a “Cannot install screen capture filter” error
This error indicates that the screen capture codec was not installed in your computer. In some rare instances this may be the result of very restrictive s...
Sat, 1 Aug, 2015 at 9:57 AM
I get “Recording error (x013). WM Capture will close now”
This error indicates that recording could not be started in less than 10 seconds for an unspecified reason. Disconnect the second monitor, use Windows Med...
Sat, 1 Aug, 2015 at 9:57 AM
Audio is out of sync
This could happen if the selected frame rate or the video window size are too high. Try a lower setting.
Wed, 30 Sep, 2015 at 10:57 AM